Automation Systems
Custom Booking Systems
Your own booking engine, not a rented one
A booking system built for your business and owned by you - not a monthly subscription to someone else's platform with their branding on your checkout and a fee on every booking. Customers book on your own site in a few taps, and confirmations go straight to WhatsApp and email for both sides. You get one dashboard with complete control: services, staff, availability, deposits, rules, reminders and every customer record.
Who it's for
- -Any business that takes appointments, tables or jobs
- -Salons, barbers, clinics and studios paying per-booking fees
- -Trades booking site visits and surveys
- -Teams still booking by phone, DM and notebook
What we deliver
- -Booking flow designed around your services, staff and rules
- -Live availability with staff, room or resource calendars
- -WhatsApp and email confirmations and reminders, both sides
- -Deposits and payments taken at the point of booking
- -Sync into the calendar you already live in - Google, Apple, Outlook, even the Skylight on the kitchen wall
- -No-show protection - deposits, cancellation windows, reminders
- -Admin dashboard with complete control over everything
- -Customer records, booking history and one-tap rebooking
The outcome
- →Bookings taken 24/7 without a single phone call
- →Fewer no-shows and fewer gaps in the diary
- →You own the system and the customer data - no per-booking fees
(Integrations) - it works with what you already use
Automated end to end
Nothing here lives on an island. We connect custom booking systems to the tools your business already runs on, so every calendar, inbox and record fills itself in - and if you use something that is not on this list, we will wire that up too.
- Google Calendar
- Apple / iCloud Calendar
- Outlook 365
- Skylight
- WhatsApp Business
- SMS
- Stripe
- Google Business Profile
- Xero / QuickBooks
- Zapier / Make
(How it works) - Custom Booking System
The process, step by step.
- 01
01Rules and diary mapping
45 minutesEvery business books differently. We map exactly how yours works - services, durations, staff, gaps, deposits and the awkward exceptions - before designing anything.
What we do
- Map services, durations, prices and staff
- Define availability, buffers and blackout rules
- Decide deposit, cancellation and no-show policy
- Plan the WhatsApp and email confirmation flow
What you provide
- Your service list and pricing
- Staff, rooms or resources and their hours
- How you handle deposits and cancellations today
- Any rules that trip up off-the-shelf systems
- 02
02Build the engine
1-2 weeksWe build the booking flow into your own site, with a dashboard behind it that gives you complete control - no third-party branding, no per-booking fee.
What we do
- Customer-facing booking flow, built for a few taps
- Live availability with staff and resource calendars
- Admin dashboard: services, hours, staff, rules, records
- Payments and deposits taken at the point of booking
What you provide
- Brand assets and any imagery for the flow
- Payment account details for deposits
- Sign-off on the booking journey
- 03
03Wire up WhatsApp, email and calendars
2-4 daysA booking is only useful if everyone knows about it. Confirmations and reminders fire to both sides automatically, and the diary syncs to the calendar your team already lives in.
What we do
- WhatsApp and email confirmations to customer and team
- Automated reminders timed to cut no-shows
- Google and Apple calendar sync for staff
- Rebooking and follow-up messages after the appointment
What you provide
- WhatsApp Business number and email access
- Message tone and wording preferences
- Calendar access for the team
- 04
04Test, launch and hand over
2-3 daysWe run real bookings through end to end, launch it on your site, then walk your team through the dashboard so nothing depends on us.
What we do
- End-to-end test bookings across every service and staff member
- Edge cases: cancellations, reschedules, refunds, double-booking
- Go-live on your site with tracking in place
- Team walkthrough and written handover
What you provide
- A team member to test alongside us
- Final approval to go live
(Related services) - what pairs with Custom Booking Systems