Website design for supported living providers
TitanStudio, a London web design studio working UK-wide, builds websites for supported living providers. You get clear pages for commissioners and families, a plain explanation of how tenancy and support differ, and a simple referral route. The site is live in 21 days from the day we have your content.
Book a call
Pick a time that suits you. We will confirm by text or email.
Next working days, UK time
30 minute slots
Prefer to talk now? +44 7337 522762
What a weak website costs a supported living provider
Commissioners cannot find the referral route
A social worker or commissioning officer wants to know what you offer and how to refer. If they have to ring around to find out, your service drops down their list.
Tenancy and support get muddled
Families often assume supported living is a care home. If the site does not explain that a person has a tenancy and separate support, they arrive with the wrong picture.
A family cannot see who it is for
A parent looking for a future home for an adult with a learning disability, autism or a mental health need wants to see people like their son or daughter respected, not described as a category.
Support workers go elsewhere
Good support workers choose providers whose sites show values and a clear way in. A bare page with a contact email loses them before the conversation starts.
What do commissioners and families check before approaching a supported living provider?
Who the service supports
People with a learning disability, autism or mental health needs, and at what level of support. Say it plainly and respectfully, in the language the people you support would recognise.
How tenancy and support differ
A person in supported living usually has their own tenancy, with support arranged separately. Explain that simply, so families and commissioners understand how it differs from a care home.
How a referral works
Commissioners want the steps: who to contact, what information you need and what an assessment involves. A short referral page saves both sides time.
Where your services are
Areas and, where you choose to say so, the kinds of homes and shared houses. Be clear on location and on what is currently available, without implying vacancies that may change.
How people are involved in decisions
Families and commissioners look for how the person has a voice in their own support. Describe how plans are shaped with the individual, in your own words.
Your rating, shown properly
If you are rated, show your most recent rating, CQC's web address and where on CQC's site your assessment can be found.
What we build for a supported living provider
A referral page for commissioners
The steps to refer, what information you need and who to contact, laid out clearly for social workers, commissioners and families.
Tenancy and support, explained
A plain page on how a tenancy and personal support work together, so families understand the model before the first conversation.
Who you support, described with respect
Service pages for the groups you support, written with the people you support in mind, in the plain and respectful language you would use yourself.
Your rating, displayed correctly
Your most recent rating, CQC's web address and where on CQC's site your assessment can be found, in a block that is easy to update when your rating changes.
Recruitment for support workers
A careers section that says what the work involves, shows your approach and gives a simple route to apply.
Enquiries that reach the right person
A form that separates a family enquiry from a professional referral, with each message sent to you at once and tracked.
What a great supported living website includes
- A clear referral page for commissioners and social workers
- A plain explanation of tenancy and support
- Who you support, described with respect
- The areas where you provide supported living
- How a person is involved in shaping their own support
- Your most recent rating, once you are rated
- A page for families arranging support for the first time
- A careers page for support workers with a simple way to apply
- A phone number and an enquiry form on every page
- Photos you have permission to use, handled sensitively
- Easy-read friendly wording and clear type
How much does a website for a supported living provider cost?
A website for a supported living provider is scoped to your service, so there is no price list. We give you a fixed written quote within 24 hours of your enquiry, and it stays fixed once you accept it.
The scope depends on how many groups of people you support, how many areas you cover, whether you need separate routes for commissioners, families and recruitment, and how much material you already have.
We write the copy and build the site, set up enquiry alerts, tracking and your domain, and you own the site and everything on it. Tell us about your service and we will explain what drives your quote.
What is the difference between supported living and a care home, and how should the website explain it?
In supported living a person usually has their own tenancy, with support provided separately. In a care home the accommodation and care are provided together. The website should explain this simply, because families and professionals often confuse the two.
A supported living web designer should write this page with real care. It is about people's homes and independence. Use the language your service uses, avoid labels, and say what the person chooses and what support is there to help.
We write it with you and you approve every word. If a detail depends on the local authority or the individual, the page says so rather than guessing.
How should a supported living provider show its CQC rating?
A rated provider that has a website must show its most recent rating on it, with CQC's web address and where on CQC's site the assessment can be found. It applies once you are rated, and CQC regulates in England.
We build that block into the site and make it easy to update. We do not use a CQC logo, and the site does not imply endorsement.
If you have only just started, we build the referral, service and recruitment pages first. The rating block is ready for when your first rating is published.
How does it work?
- 01
A short brief
A conversation about your service, who you care for and the areas you cover.
- 02
Your content
You send your details, photos and any wording you already have. We write and structure the rest.
- 03
Build and review
We design and build the site, you review it, and we refine it with you.
- 04
Go live
Enquiry alerts and tracking are set up, then your site goes live.
Live in 21 days from the day we have your content.
Related websites we build
- Websites for live-in careOne-to-one care at home, carer matching and a calm comparison with a care home.
- Websites for care homesLife in the home, visiting and tours, shown honestly before a family walks in.
- Websites for live-in careOne-to-one care at home, carer matching and a calm comparison with a care home.
See all of our care providers website design.
Questions, answered
Can the website have separate routes for families and commissioners?
Yes. A family enquiry and a professional referral need different information, so we build separate routes and send each to you at once. Both are tracked, so you know where enquiries come from.
How do we explain tenancy and support without confusing people?
We write a plain page on it, in the language your service uses, and you approve every line. If something depends on the local authority or the individual, the page says so.
Can we show photos of the people we support?
Only where you have clear permission, and with great care. We advise on what to check, and where in doubt we use photos of the buildings, shared spaces and staff instead.
We are newly registered. Can we start now?
Yes. The rating display applies once you are rated. Until then we build everything else, and the rating block is ready for when your first rating is published.
Will the site rank on Google?
Nobody can promise a ranking. We structure the site properly for search, with a page for each service and area, so it is built to be found.
How long does it take, and who owns the site?
The site is live in 21 days from the day we have your content. You own the site and all its assets, and we handle the writing and the build.
Give commissioners and families a clear way in
Tell us about your service and we will send a fixed written quote within 24 hours.
Live in 21 days from the day we have your content.
Book a call
Pick a time that suits you. We will confirm by text or email.
Next working days, UK time
30 minute slots
Prefer to talk now? +44 7337 522762
Last updated 28 October 2026